Customer Support Executive

Company Description
NoBroker.com is Indias first Proptech unicorn, a brokerage-free property search portal that connects house/property owners & tenants/buyers directly. Founded in March 2014, the company has served over 30+ lakh customers monthly and has raised over $366 Million from top investors. With world-class services like verified brokerage-free properties, quality brokerage-free tenants and buyers, online rental agreements, moving services, home services, home loans, and more, NoBroker.com is committed to making real estate transactions transparent and hassle-free.
Role Description
This is a full-time hybrid role for a Customer Support Executive located in Bengaluru, with flexibility for some remote work. The Customer Support Executive will be responsible for providing online support, technical support, customer service, and ensuring customer satisfaction through prompt and efficient resolution of customer issues. Day-to-day tasks include answering phones, responding to. emails, and resolving customer inquiries and complaints.
Qualifications
 Experience in providing customer support and customer service
 Excellent communication skills and ability to articulate information clearly and effectively
 Strong problem-solving and critical thinking skills
 Ability to multitask, prioritize, and manage time effectively
 Experience with technical support and troubleshooting preferred
 Bachelor's degree in a related field of study,