Senior DevOps Demo Engineer

Product Management, Pune, India

About Us

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Pune. You'll be working in a major tech center of Pune, India. We call our offices Centers of Energy, because theyre where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is an equal opportunity employer. We deeply care about our employees" well-being, creating an environment where everyone. feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work, and named one of BuiltIn's Best Places to Work for the sixth year in a row! As we enter this next phase of growth, we are in search of a Senior DevOps Demo Engineer.

LogicMonitor is disrupting the hybrid cloud monitoring market by changing the way businesses use disparate sources of data. We are already a leader in this space  and we started by solving the hardest, most complicated problem first. With roots in the IT Infrastructure Monitoring space, we have carved out excellent product-market fit in hybrid cloud monitoring. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. As we enter this next phase of growth, we are in search of a Sr. DevOps Demo Engineer

The Sr. DevOps Engineer for the Sales Demo Environment will play crucial role in driving business impact by guaranteeing the stability, efficiency, and scalability of our demo environments. These environments are pivotal in showcasing our products and services, ultimately contributing to closing deals with potential customers. This role involves working closely with cross-functional teams to maintain and enhance the infrastructure supporting these critical demonstrations.

Key Responsibilities

Here's a closer look at this key role:
 Environment Management:
 Maintain and manage the Sales Demo Environment, ensuring it is always available, up-to-date, and reflective of the latest product features and capabilities.
 Infrastructure Configuration:
 Configure and optimize the underlying infrastructure to support seamless operation and performance of the demo environment.
 Deployment Automation:
 Implement and maintain automated deployment pipelines to streamline the process of updating and deploying demo environments.
 Monitoring and Alerts:
 Establish monitoring solutions to proactively identify and address potential issues, ensuring uninterrupted availability of the demo environment.
 Security and Compliance:
 Implement and enforce security best practices and compliance standards within the demo environment to safeguard sensitive information.
 Environment Scaling:
 Assess and implement strategies for scaling the demo environment to accommodate increased usage or additional features.
 Collaboration with Product & Development Teams:
 Work closely with development teams to understand new features and ensure they are effectively integrated into the demo environment.
 Documentation and Knowledge Sharing:
 Create comprehensive documentation for the setup, configuration, and maintenance of the Sales Demo Environment. Share knowledge with relevant stakeholders.
 Performance Optimization:
 Identify and implement optimizations to improve the performance and responsiveness of the demo environment.
 Issue Resolution:
 Provide timely support for any technical issues or challenges encountered within the demo environment.

What You'll Need

Qualifications and Skills:
 Bachelor's degree in Computer Science, Engineering, or a related field.
 Proficiency in tools for configuration management, deployment automation, and monitoring (e.g., Ansible, Jenkins, Prometheus).
 Strong scripting skills (e.g., Bash, Python) for automation and troubleshooting.
 Knowledge of security best practices and compliance standards.
 Excellent communication and collaboration skills.

Nice to have
 Proven experience in DevOps, system administration, or infrastructure management.
 Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
 Experience working on-call and managing incidents
 Familiar with Atlassian Suite (JIRA, Confluence, Bamboo, BitBucket,