Key Responsibilities
Respond to customer calls and emails
Document prevalent product and service issues
Provide solutions to customer issues
Log customer grievances and suggestions
Guide customers through product features
Undertake extra duties as required by business demands
Review reports/alerts/installation updates generated by software - Quality Check
About Company: Falcon AVL, part of Colosseum Tech Solutions, has led India's IT services since 2008. Our tailored solutions cover product development, services, support, and automation, ensuring top-tier software performance. Leveraging cloud computing, we optimize IT infrastructure. Comprehensive IT outsourcing is also available. Our data analytics expertise provides valuable insights for informed decisions. Join us for streamlined, impactful IT solutions.,