Key Account Manager

Job Description:

We are seeking a highly motivated and experienced Key Account Manager to join our team. The Key Account Manager will be responsible for managing and growing key client accounts in South India and Sri Lanka to drive revenue growth and enhance customer satisfaction. The ideal candidate will have a proven track record in account management, excellent communication skills, and the ability to build strong relationships with clients.

Responsibilities:
 Develop and maintain strong, long-lasting relationships with key client accounts in South India and Sri Lanka.
 Serve as the primary point of contact for key clients in the region and ensure their needs and expectations are met.
 Identify new business opportunities within existing accounts and collaborate with the sales team to expand our client base in South India and Sri Lanka.
 Develop account plans and strategies to achieve sales targets and maximize revenue growth in the region.
 Collaborate with internal teams. including sales, marketing, and product development, to address customer needs and drive customer success.
 Monitor and analyze key account metrics in South India and Sri Lanka to track performance and identify areas for improvement.
 Prepare regular reports and updates for senior management on account status, sales performance, and market trends in the region.

Requirements:
 Bachelors degree in business administration, Marketing, or a related field.
 Proven experience in account management or sales, preferably in a B2B environment.
 Demonstrated ability to build and maintain strong relationships with clients.
 Excellent communication and interpersonal skills.
 Strong negotiation and problem-solving abilities.
 Ability to work independently and collaboratively in a fast-paced environment.
 Proficiency in Microsoft Office and CRM software.
 Willingness to travel within the region,