Sabha Haq

3 days ago

Customer Support Executive

Sabha Haq
  • Regular
  • Job Details

Job Details

    Key Responsibilities Handle customer inquiries and provide exceptional support via various phone, email, and chat channels Utilize excellent spoken English skills to effectively communicate with customers, ensuring their questions and concerns are thoroughly addressed Demonstrate proficiency in MS Excel and MS Office to maintain accurate and up-to-date customer records and generate reports as required Collaborate with the marketing team to execute email marketing campaigns, ensuring timely delivery of promotional materials and newsletters to customers Identify and escalate issues to the appropriate departments, ensuring swift resolution and customer satisfaction Continuously update knowledge of company products, services, and policies to provide accurate information to customers Proactively identify opportunities for process improvements and contribute towards enhancing the overall customer support experience About Company: Gymex is a powerful cloud based gym management. software built to facilitate to effectively manage gym & fitness related businesses,

Other Details

  • Industry Others
  • Recruiter Details Sabha Haq
  • Job Tags customer service
  • Job Type Full time

Recruiter Details

  • Sabha Haq
  • Other Maharashtra
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Company Details

Sabha Haq

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