Customer Service Associate AR_Caller International Process

Customer Service Associate (AR_Caller) International Process.

Designation: Customer Service Associate

Number of Vacancy: 10

Job Type: Full Time

Shift: Night Shift ( 9 hours rotational between 8pm to 8am)

Work Experience: Min 2 years in International voice process- (Preferable from US health care)

Educational Qualification: Graduate or equivalent

Salary: 25k-32K gross salary

Job Description
 Managing incoming calls and customer service enquiries
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
 The associate will be required to talk to old and unwell people. He or she will reach out to those who have been referred or have enquired for home treatment or assistance and have to collect all the required information before boarding them as patients.
 The associate needs to have clear speech, calm demeanor on call and should be able to collect information with patience.
 Provide accurate, valid and complete information by using. the right method and tools.
 Fluent Communication skills is utmost priority
 Must be comfortable with rotational shifts.

Job Specification
 Should be ready to work in night shifts
 Candidates with Excellent communication are Mandatory
 Should have experience in International Call center, US healthcare, at least minimum 1 year
 Should have basic knowledge of medical terms
 Should have experience interacting with US Clients (US Process)

Walk-In Interviews: 11am - 5pm

Address Details: Altius Customer Services Pvt. Ltd, 3rd Floor, B Wing, North and South Central Facility Building, Mihan SEZ, Nagpur- 441108, Nagpur, Maharashtra.

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