Customer Service Executive

"Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community.

Employer: Net Impact Limited

Position: ORM Executive

Years of Experience: Fresher

Community Location: Noida

Employment Type: Full Time

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Company Overview (https://mckinleyrice.com/)

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.

Redrob by McKinley Rice: The Next Frontier in Professional Development

Propelled by a substantial 4-million-dollar pre-seed investment from top venture capitalists in Korea, Redrob emerges as McKinley Rice's latest venture, marking a new chapter in our expansion. Proudly introducing Redroba. groundbreaking AI platformwe're set to redefine professional development.

Going beyond traditional academic measures, Redrob embodies our commitment to nurturing talents and bridging the gap between industry demands and professionals" aspirations. Fueled by our funded growth, we're poised to revolutionize recruitment and assessments, ensuring candidates are not just academically proficient but also industry-ready.

Redrob is the cornerstone of our vision to catalyze the formation of A-grade teams for organizations. Through seamless recruitment processes, we aim to be the indispensable right hand, facilitating the creation of high-caliber teams that surpass industry standards.

Know Net Impact Limited (https://www.netimpactlimited.com/)

Define. Deliver. Iterate

We are an IT outsourcing company specialized in product development and technical consulting. Our team expertise in web, mobile and infrastructure development. Let's work as a team and turn your idea into a product.

How to become a part of Net Impact Limited and enjoy the benefits:

 Step 1: Fill in the application form and register via RedRob.

 Step 2: Clear the interview process.

 Step 3: Be a part of the team Net Impact Limited!

EXPERIENCE

Duties you'll be entrusted with:
 Handling escalations on email.
 Providing resolutions to the customer over email.
 Candidates having customer support will be preferred.
 Proficient in Written English, should be able to come up with immediate creative responses.
 Experience in handling email grievances/queries would be an advantage.

Expectations from you:

Basic Requirements
 Candidates with immediate joining are preferred.
 Desired Candidate Profile
 Master or relevant degree.
 Good communication and written skills
 Team player and an active listener.
 Experience in Nodal Escalations/Chat Support/Email Support in Banking or Fintech Industry,