Lead Software Engineer

About Providence

Providence, one of the USs largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, Health for a better world, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us 
 Best In-class Benefits
 Inclusive Leadership
 Reimagining Healthcare
 Supportive Reporting Relation

Are you looking to take off your career to gain unique experiences 

Passionate to contribute the digital transformation of Healthcare 

Excited about a mix of start-up mode opportunity in a bigger enterprise 

The Administrative Technologies team focuses on creating platform, services, products for the 119K Caregivers (employees) and provides opportunities in Application development, Data Engineering, Service Maturity/ Quality of Service, Reporting & Analytics, 3rd Party SaaS products integrations.

We are a group of passionate product managers, engineers, SREs focused on developing platform, services for transforming experience of Caregivers and enabling Caregivers to give better experience to patients.

Our Team culture:
 Work environment, which is collaborative and driven by Learning, exploration & experimentation mindset
 Empowering & Enabling individuals and teams to realize their full potential
 Focus on outcomes, solving users pain points & predictable delivery
 Data driven decision making on vision & roadmap of Products

What will you be responsible for 

The ideal candidate will have a blend of technical skills in full stack development of data stack, work on vision and roadmap of a product. Candidate should be adept at applying his/ her experience with a focus on problem solving and building an E2E system. Candidate should be highly collaborative and have a strong drive for high quality and engineering excellence focus.
 Contribute to E2E features with full ownership of specific areas and focus on quality, schedule and engineering excellence
 Ability to scale up on solving design problems, helping Manager and Principal Engineers in team
 Code, Test, Deployment, Support of his/ her feature to be driven based on architecture parameters like Performance, Security, Reliability, Scalability and Configurability
 Collaborate with rest of the team to drive decision making and roadmaps with focus on outcomes
 Simplifying complex problems/ systems and excellent debugging skills
 Practice Reusing/ Sharing the code across different components

What would your day look like 
 Closely work with team on the delivery, roadmap execution while continuously looking to evolve the product
 Partner with Service Engineering and Product Management team for Quality of Service
 Partner with Global Engineering teams on shared goals and focus on the outcomes with a collaborative mindset

Who are we looking for 
 5  8 years of hands-on experience with ServiceNow platform.
 Strong proficiency in HTML, CSS, and JavaScript.
 In-depth knowledge of the ServiceNow platform, including Service Portal and ServiceNow APIs.
 Experience with web development frameworks like AngularJS or ReactJS.
 Understanding of responsive design principles and mobile-friendly development.
 Knowledge on ServiceNow subscription and license models.
 Design and develop solutions within ServiceNow environment by following best practices.
 Hands on experience in developing both custom and scoped applications.
 Proficiency in ServiceNow's scripting languages, such as GlideScript or Jelly.
 Knowledge of UI/UX design principles and ability to create visually appealing interfaces.
 Familiarity with ServiceNow modules and IT service management processes.
 Excellent problem-solving and debugging skills.
 Ability to work collaboratively in a team environment and effectively communicate with stakeholders.
 Strong organizational and time management skills to handle multiple projects and meet deadlines
 BS or MS in Computer Science or equivalent

Responsibilities:
 Designing and developing ServiceNow portals using HTML, CSS, JavaScript, and ServiceNow APIs.
 Collaborating with stakeholders to gather requirements and translate them into functional portal designs.
 Customizing portal components, layouts, and themes to align with the organization's branding and user experience guidelines.
 Implementing responsive design principles to ensure seamless user experience across various devices and screen sizes.
 Integrating data and functionality from ServiceNow modules into the portal, such as incident management, knowledge base, and service catalog.


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