Customer Relationship Manager

Dear Candidate,
Having Urgent requirement of Customer Relationship Manager. (No Sales job)
Exp: 6 Month - 3 Years (Good Communication)
Salary: 15 to 23 Monthly Gross
Location: Turbhe, Navi Mumbai
 
Job Description:

Good Communication skills
Customer service or telecaller exp is must.
Build and maintaining profitable relationships with customers.
Resolve customer complaints quickly and efficiently.
Keep customers updated on the latest products in order to increase sales.
Handhold the customer once sales is booked upto sales transaction is closed
Payment follow-ups and reminders
Coordinate with all teams and facilitate customer with good experience on his sales transaction
Maintain Customer database and upbreast the customer with company updates
Making sure all the leads of the clients after placing orders are met.
Ensuring your existing clients are satisfied through after-sales service.
Always ask them for true feedback.
Servicing the client after receiving the order till the time of collection of payment.
Give or support the participants/clients about company products or services.
Understand client queries and solve them in any manner.

Key skills for Client Relationship Management:

Polite disposition.
Ability of rigorous follow-up.
The ability to communicate confidently both through speaking and writing with colleagues
and clients.
Ability to understand the circumstances and act accordingly.
Proactive.
Thorough knowledge of products/services.
Always available on calls

If anyone interested pls call directly or share updated resume on this WhatApp no. hidden_mobile.
 
Regards,
Dnyanada Sagwekar
HR Coordinator
Anoop Consultancy