Front Desk Executive

Diet N Fit Studio is seeking a dedicated and professional Front Office Executive to join our team. As the first point of contact for our studio, you will play a crucial role in providing exceptional customer service to our clients and ensuring the smooth operation of our front office. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Responsibilities:
 Greet and welcome clients and visitors with a positive and friendly attitude.
 Manage incoming calls and emails, redirecting inquiries to the appropriate departments or staff members.
 Schedule appointments and maintain calendars for fitness instructors and consultation sessions.
 Maintain cleanliness and organization of the reception area and front office space.
 Assist in administrative tasks such as data entry, filing, and maintaining records.
 Provide accurate information about our services, programs, and membership options to clients.
 Handle client feedback and resolve complaints promptly and professionally.
 Coordinate with other departments to ensure seamless client experiences.
 Assist in marketing activities such as promoting studio events and membership drives.
 Adhere to company policies and procedures to maintain a high standard of service and professionalism.

Requirements:
 Proven experience as a Front Office Executive, Receptionist, or similar role.
 Excellent verbal and written communication skills.
 Strong organizational and multitasking abilities.
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 Ability to work well under pressure and handle stressful situations calmly.
 Customer service-oriented with a positive attitude.
 Attention to detail and accuracy in handling administrative tasks.
 Familiarity with fitness or wellness industry is a plus."

Benefits:
 Competitive salary and benefits package.
 Opportunity for growth and advancement within the company.
 Training and development programs to enhance skills.
 Supportive and collaborative work environment.
 Contribution to promoting health and wellness in the community.

Join Diet N Fit Studio and be part of a team dedicated to helping individuals achieve their fitness goals in a welcoming and supportive environment. If you have the skills and enthusiasm to excel as a Front Office Executive, we encourage you to apply.,