Senior Associate Business Operations L1

Publicis Sapient is looking for Senior Associate Business Operations L1 to join a rock-star team of Finance professionals. You should be a problem solver, creative thinker, fast learner, meticulous and solution-oriented individual who is interested in learning & understanding our business and processes. And should have the ability to multitask in a fast-paced exciting environment to deliver operational support to Publicis Sapient s client facing teams along with being able to handle challenging situations, Your primary responsibility would be to manage Project Lifecycle and Pipeline, handle escalations, coordination with project leadership and various Internal teams like Staffing, Billing and Collections, Deal administration, Finance team.

Your Impact:

Operational Support
 Support for account team(s) -Performs standard operational tasks for an account or group of accounts independently.
 Partner client finance team to support project revenue analysis.
 Independently produce accurate, reliable, and timely reports and deliverables that can be understood and used by the target audience
 Identify operational and financial challenges or concerns, work with others to address and timely escalate where necessary.
 Develop a sufficient understanding of Publicis Groupe policies, processes & controls, Statutory requirements, Client contractual requirements and other Legal, Financial, and Internal compliance documents to be able to help junior team members understand how it applies to the work.
 Coordinate and support Month, Quarter and Year end closing activities for account.
 Support in providing ad hoc reports/data as needed.

Reporting and Data Analysis
 Update Ops Dashboard and Facilitate review for owned clients/ Client Partners
 Create and assist with various trackers and occasional ad hoc reports.
 Good excel skills - Performs basic tasks in Excel using various excel formula and simple logical functions independently.

Client and Stakeholder management
 Partner with project leadership to understand business requirements.
 Liaise with various internal teams such as Staffing, Billing and Collections to resolve any challenges.
 Develop and maintain good working relationships with delivery team and where applicable, clients internal operation teams.
 Effectively engage with stakeholders and ensure good understanding to enable effective decision making

Risk Management
 Able to understand the impact of collections, contracts, invoicing, and revenue tracking on wider scale and in case of risk associated, proactively escalate to the Track Lead/Manager. Quick learner who can prioritize tasks as per the situation.,