Company Description
Maybright Ventures is a young and energetic Fintech Startup based in Gautam Buddha Nagar. We are dedicated to revolutionizing financial services through the use of technology, providing cutting-edge solutions to our clients.
Role Description
This is a full-time on-site role for a Digital Customer Support / Team Manager / Quality Analyst / Process Trainer. The role involves managing customer support operations, leading and developing teams, providing technical support, and ensuring efficient communication within the organization.
Qualifications
People Management and Team Management skills
Customer Support and Technical Support experience
Strong communication skills
Experience in quality analysis and process training
Ability to multitask and prioritize effectively
Proficiency in financial services or Fintech industry is a plus
Bachelor's degree in relevant field or equivalent work experience,