We will notify you once we have something for you
Aza Fashions Pvt. Ltd.
6 days ago
Customer Service Associate
Aza Fashions Pvt. Ltd.
2 to 6 Yrs
- Regular
- Job Details
Job Details
- Associate/ Sr. Associate - Customer service
Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email.
Addressing prospect customers and suggesting him range of products fitting in to his current requirement.
Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management).
Documenting order / Product issues, providing customer feedback and generate summarized reports to concern Departments.
Proactively manage and maintain high customer satisfaction.
Communicate and coordinating with other internal Operations,
Flexible with 24x7 working (with weekends working.)
Maintain the set SLAs / TATs while responding to the customers.
Job Type: Full-time
Benefits:
Health insurance
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 2 years (Required)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Overnight Shift (Required)
Work Location: Hybrid remote in Mumbai, Maharashtra,
Other Details
- Industry BPO / Call Center
- Recruiter Details Aza Fashions Pvt. Ltd.
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- Aza Fashions Pvt. Ltd.
- Other Maharashtra
- hidden_email
- hidden_mobile
Company Details
Aza Fashions Pvt. Ltd.
76,916 Similar Jobs
Related Articles
Data entry may seem simple, but it requires a set of skills for accuracy and efficiency. This article highlights 10 key skills tha...
TCS Recruitment Process is driven by multiple interview rounds. One of the interview rounds where a candidate needs to outperform ...
Preparing for the managerial round interview questions is of high importance to crack the interview. Walk through the blog to gain...
When there is a job opening in any organization, usually recruiters select the candidates who are suitable for the job role. Then ...
Leave application letter for office is important for corporate workspace. Check out the tips, format, and samples to draft the let...
A marriage leave application is an important document that should effectively convey your intention to take leave for your marriag...
Communication barriers can lead to obstacles in the flow of information. Get to know about the types of communication barriers and...
An emergency can occur at any time, the responsibility of being as a working professional is to update your manager or HR departme...