Site Reliability Engineer III

Theres nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Consumer and Community Banking, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities
 Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
 Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
 Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
 Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
 Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
 Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
 Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills
 Formal training or certification on software engineering concepts and 3+ years applied experience
 Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
 Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
 Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
 Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
 Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
 Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
 Familiarity with troubleshooting common networking technologies and issues
 Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
 Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
 Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
 Ability to initiate and implement ideas to solve business problems,