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Adhaan Solutions Pvt Ltd
6 days ago
Customer Service Representative (FEMALE CANDIDATES ONLY )
Adhaan Solutions Pvt Ltd
0 to 4 Yrs
- Regular
- Job Details
Job Details
- Experience - Min 6 months
Gender - Female
Education - Graduation Compulsory
JOB DESCRIPTION
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Type: Full-time
Jadwal:
Day shift
Tunjangan:
Provident Fund
Work Location: In person
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Other Details
- Industry BPO / Call Center
- Recruiter Details Adhaan Solutions Pvt Ltd
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- Adhaan Solutions Pvt Ltd
- Other Maharashtra
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- hidden_mobile
Company Details
Adhaan Solutions Pvt Ltd