Sales Operations Analyst

Sales Operations Analyst

Kaseya is a global provider of IT management and security software for managed service providers (MSPs) and small to mid-sized businesses (SMBs). Established in 2000, the company has become a leader in offering integrated IT solutions that help organizations streamline their IT operations, enhance security, and drive efficiency

.Kaseya's suite of products includes tools for IT management, endpoint security, network monitoring, backup and disaster recovery, and automation. These solutions are designed to simplify complex IT processes, allowing businesses to manage their IT infrastructure more effectively and securely

.
JOB DESCRIPTI

ONThe Sales Operations Analyst will support the sales team by providing data-driven insights, operational support, and process optimization. The role involves analysing sales data, managing CRM systems, and ensuring the efficiency of sales processe

s.Based in our Bangalore office and reporting to a Sales Operations Team Lead, this role involves analyzing and optimizing sales processes, as well as managing the licensing and order management process to support our sales team. The ideal applicant will be able to work independently and efficiently prioritize duties. This is an incredible chance for someone looking for a tough role in the software sector that will give them insight into an operational environmen

t.
RESPONSIBILIT
 IESDaily creation and approvals of quote and order management; general day-to-day data en
 tryWell-versed with order to cash cycle, data management, and data hygie
 ne.Be efficient in completing team tasks and individual goals or targets and co-ordinate with team members to complete team goa
 ls.Guarantee that software licensing aligns with contractual entitlements to ensure revenue integrity and complia
 nceMaintain and manage the Customer Relationship Management (CRM) system, ensuring data accuracy and completen
 essServe as a key liaison with stakeholders across all organizational levels, leveraging strong communication skills to gather, document, analyze, and validate business processes, systems, and solution requireme
 ntsSupport in recommendations for the team to perform better and contribute to process improvemen
 ts.Support special projects and initiatives related to sales operations as assigned by manageme
 nt.Provide training and support to other team members on tools and process
 es.Monitor and evaluate sales performance metrics. Assist in the development and implementation of sales processes and polici
 es.Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with CRM systems (e.g., Salesforce, HubSpot) is a pl

us.
QUALIFICAT
 IONSAny Graduate in business administration, Finance, Marketing, or a related fi
 eld.2+ years of experience in sales operations, sales analysis, or a related r
 ole.Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Su
 ite.Willingness to work according to business requirements across various time zones
 US.Strong analytical and problem-solving ski
 lls.Excellent communication and interpersonal ski
 lls.Ability to work independently and as part of a t
 eam.Detail-oriented with strong organizational ski
 lls.Knowledge of sales processes and best practi
 ces.Advanced Excel ski
 lls.Understanding of reports, management tools, trends, KPIs, and opportunities for improvem

ent.,