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Picaboo
7 days ago
Customer Service Representative
Picaboo
1 to 5 Yrs
- Regular
- Job Details
Job Details
- Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements and skill
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Job Type: Full-time
Schedule:
Day shift
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Required)
Hindi (Required)
Work Location: In person,
Other Details
- Industry BPO / Call Center
- Recruiter Details Picaboo
- Job Tags customer service
- Job Type Full time
Recruiter Details
- Picaboo
- Hyderabad
- hidden_email
- hidden_mobile
Company Details
Picaboo
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