Vibrantzz Management Services Hiring For International Bpo

7 days ago

Customer Service Executive

Vibrantzz Management Services Hiring For International Bpo
0 to 4 Yrs
Rs 2.0 - 5 Lakh/Yr
  • Regular
  • 30 Positions
  • Job Details

Job Details

     

     


    Job Title: Customer Service Representative - U.S. Market

    Location: Mumbai

    Position Type: [Full-Time ]

    Job Summary: As a Customer Service Representative for the U.S. market, you will be responsible for handling customer inquiries, resolving issues, and providing high-quality support through various communication channels. Your role will involve understanding customer needs, delivering solutions, and ensuring a positive customer experience in alignment with our companys standards.

    Key Responsibilities:

    • Customer Interaction: Handle inbound and outbound calls, emails, and chat interactions with U.S. customers, addressing inquiries, concerns, and requests efficiently and professionally.

    • Issue Resolution: Resolve customer issues and complaints by identifying the root cause, providing solutions, and ensuring follow-up until resolution.

    Qualifications:

    • Education: HSC / Graduate

    • Experience: Previous experience in a customer service or BPO role, preferably with U.S. clients, is advantageous.

    • Communication Skills: Excellent verbal and written communication skills in English with a clear and articulate speaking voice.

    How to Apply : Interested Candidates can call or WhatsApp on / Contact No : 91 93hidden_mobile

    IF YOU GUYS HAVE REFERRED PLEASE DO SHARE

    Regards:
    HR Snehal

     

     

Other Details

Recruiter Details

  • Vibrantzz Management Services Hiring For International Bpo
  • Mumbai City
  • hidden_email
  • hidden_mobile

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