Company Description
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Role Description
This is a full-time on-site role for a Senior Customer Service Associate (Voice) at GLOBAL FACT TO ACT in Mumbai. The role involves handling customer inquiries and providing excellent service over the phone.
Qualifications
Excellent communication skills
Experience in customer service or call center environment
Proficiency in using customer service software and tools
Ability to multitask and prioritize tasks
Strong problem-solving skills,