Client Sales and Success Manager

Company Description

Enpointe IO is a specialized product engineering, web, and app development company based in Mumbai. We offer next-generation solutions for small and large businesses, creating custom websites and apps that increase online visibility and stand out from the crowd. Our services include web design, web development, app development, and product engineering, all tailored to meet the unique needs and goals of our clients across various industries.

Role Description

This is a full-time on-site role for a Client Sales and Success Manager at Enpointe IO in Mumbai. The manager will be responsible for ensuring customer satisfaction, building and maintaining relationships, and driving customer retention and looking for new Sales Opportunieites. They will provide exceptional customer service and utilize their analytical skills to understand client needs and deliver solutions effectively.

Qualifications
 Customer Satisfaction, Customer Retention, and Customer Service skills
 Analytical Skills and Relationship Building abilities
 Strong interpersonal and communication skills
 Experience in client-facing roles
 Ability to understand and meet client needs effectively
 Previous experience in sales or account management
 Bachelor's degree in Business Administration or related field
 Knowledge of web and app development technologies is a plus,