Customer Relations Manager

Company Description

MAGWEN Valves Private Limited, located in Chakan, is a part of the Magwen Group, a 29-year-old organization founded in Magdeburg, Germany. The company specializes in designing, manufacturing, and delivering flow control solutions globally. MAGWEN is known for its innovative valve solutions, including the unique 4 offset cone for butterfly valves and a full bore butterfly valve used in refining, chemical, oil and gas pipelines, and water transmission.

Role Description

This is a full-time on-site role for a Customer Relations Manager at MAGWEN Valves Private Limited. The Customer Relations Manager will be responsible for managing client relationships, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role will also involve collaborating with internal teams to improve customer experience and drive business growth.

Qualifications
 Excellent customer service and communication skills
 Strong problem-solving and conflict resolution abilities
 Experience in managing client relationships and addressing customer inquiries
 Knowledge of flow control solutions or related industry experience
 Ability to work well in a team and individually
 Bachelor's degree in Business Administration or related field
 Fluency in multiple languages is a plus,