Team Leader ( Back office)

Profile - Team Leader ( Back office)
Experience-  8 to 12 yrs
Location- Mumbai & Kolkata
Domain- Life Insurance & Pension
 

Primary responsibility to manage Pensions Servicing offshore operations team

 

Leading teams with multiple front-line and mid-level managers, using the Continuous Improvement (CI) methodology, locally and virtually by providing appropriate direction, coordinating department activities, monitoring employee and department performance, formulating and implementing action plans

 

Effectively leads by helping to develop and implement the strategic plan, goals, and objectivesof the department. Coordinating activities to positively align with and contribute to the shared vision, values of the organization.  Serves as a role model displaying and instilling an environment of trust, transparency and integrity through coaching, enabling, and empowering leaders to maximize their potential growth

 

Effectively communicates, educates, and influences stakeholders, department employees, vendors, agents, and customers on complex business issues, prepares and delivers presentations, participates on/leads task forces/committees, hosts upward communications, and answers inquiries requiring interpretation of policies/procedures

 

Initiates/evaluates research to develop/acquire more cost-effective procedures, services, and technologies utilizing Continuous Improvement management system.  Provides oversight during implementation and modification, coordinates efforts of multiple departments, objectives, and/or vendors, sets priorities and recognizes teams as they solve problems and achieve common goals

 

Objectively leads with analytics, applying managerial judgement using a problem driven approach and thorough planning.  Identifies business issues that require the use of analytics, analyzes available data, and determines next steps as applicable within the short term and long-term business plan

 
Functional Skills

In-depth knowledge and experience in insurance and Policy life cycle required.
Excellent process design principles, analytical mindset, and systems thinking
Strong technical vision and knowledge of industry trends; provide direction to enable the team and organization to make long term decisions and choices
Demonstrated project management experience with ability to collaborate amongst multiple stakeholders, internal and external, local, and global
Experience leading process development with Continuous Improvement, Lean, or Six Sigma
Ability to lead and influence employee engagement and cultural objectives through effective role modelling, clear messaging, and holding teams accountable
Effective resource leadership to include effective hiring, coaching, development, and performance management

 
If Any interested candidate share your resume aaryan.rane@ipsgroup.co.in