Inside Sales Account Manager

Role: Inside Sales Account Manager

What you must know 

We are looking to hire an Account Manager for to be able to meet & exceed revenue targets, building & maintaining a rapport with customers (relationship building) person.

Roles & Responsibilities
 End 2 End Ownership of Accounts and ability to meet/exceed financial and unit sales goals through upsell & cross-sell

Work closely with customer success team to generate opportunities within the pool of customers assigned & meet revenue goals.
 Provide inputs to the product/marketing on innovative ideas to increase brand recall and sales
 Measure and analyze existing accounts for opportunities to improve the customer experience
 Drive market analysis and provide recommendations for expansion within market segment
 Have the obsession to drive a better customer experience through everything that we do here at Screen Magic by maintaining relationships with customers by regular interactions
 Thrive Together - be a team player. Work closely with cross-functional teams to ensure an exceptional customer experience
 You should be familiar with modern productivity and analytical tools
 Maintains professional and technical knowledge by organizing training & on-boarding sessions for clients
 Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth in-turn reduce churn
 Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering
 Work with customers to ensure they are leveraging Product solutions effectively and finding value in our services

What will qualify you for this role :

Essential:
 5-8 years of experience in handling key accounts
 Proven experience in handling account management role
 Good command over language & communication
 Email writing skills
 Team player
 Strategic thinking & pro-active approach

Desired:
 Experience in working with CRMs (Salesforce preferred)
 Hands-on experience with analytical tools  like Tableau

Educational Qualifications:

Mandatory: Any Degree

Desired: MBA

What working at SMS Magic Offers 

At SMS Magic, people growth is parallel to companys growth and our work culture supports our commitment to creating a world class CRM messaging company. Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients.

We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual.

Plus, we offer
 The freedom and flexibility to handle your role in a way thats right for you
 Gain exposure to a dynamic and growing global business environment
 Exposure toinnovative and cutting-edge technology and tools
 Scope to showcase ones analytical capabilities and make high impact contributions to Business teams

Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, well make our ambition to be the Worlds best Messaging Partner a reality.

About SMS Magic: Founded over 15 years, weve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.

Our commitment to every customer is, We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.

If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible.SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.

Read mode about us at: www.sms-magic.com

Powered by JazzHR

bMDCflxjpT,