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1GEN
1 week ago
Customer Support Operations Intern
1GEN
0 to 4 Yrs
- Regular
- Job Details
Job Details
- Company Description
1GEN is a social innovation firm based in Pune, focused on transforming visions into impactful narratives. We collaborate with mission-driven organizations and individuals to drive positive impactful change through cross-disciplinary collaboration. Our team consists of system thinkers, code developers, technology architects, designers, strategy consultants, digital marketing specialists, and data scientists.
Role Description
This is a full-time hybrid role for a Customer Support Operations Intern at 1GEN located in Pune, with flexibility for remote work. The role involves providing customer support, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to optimize operations and enhance customer experiences.
Qualifications
Customer Support and Technical Support skills
Strong Interpersonal Skills
Analytical Skills for problem-solving
Experience in ensuring high levels of customer satisfaction
Ability to work independently and in a team
Excellent communication skills
Detail-oriented and organized
Knowledge of CRM systems is a plus
Please note this is a night shift Job,
Other Details
- Industry BPO / Call Center
- Recruiter Details 1GEN
- Job Tags customer support
- Job Type Full time
Key Skills
Recruiter Details
- 1GEN
- Other Maharashtra
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Company Details
1GEN