Solution Architect

Solution Architect - Associate Manager / Manager

Bengaluru

Experience: 5 - 10 years

What Youll Do:

We are seeking a highly motivated and skilled Solution Architect/Business Analyst to join our dynamic team. As a Solution Architect, you will be an integral part of our new clients onboarding team, responsible for understanding the Finflux SaaS lending platform and its functionalities. Your primary role will be to work closely with customers from financial institutes, NBFCs, Fintechs, and banks to understand their requirements and effectively map them with the Finflux product, while identifying any gaps or customization needs. Additionally, you will collaborate with product managers to prioritize requirements and implement identified.
 Product Understanding: Gain in-depth knowledge of the Finflux SaaS lending platform, including its Loan Management System (LMS), Loan Origination System (LOS), Business Rules Engine (BRE), and Delinquency Management System (Collections).
 Customer Requirements Analysis: Collaborate with customers to gather and analyze their business requirements, pain points, and objectives. Identifytheir specific needsrelated to lendingoperations and processes.
 Solution Design: Develop comprehensive and innovative solutions by mapping customer requirements with the Finflux product. Propose recommendations to bridge any identified gaps or customization needs.
 Requirement Prioritization: Work closely with product managers to prioritize customer requirements based on business impact, feasibility, and strategic goals. Participate in backlog grooming and sprint planning sessions.
 Documentation: Prepare detailed requirement specifications, solution design documents, functional specifications, and process flows to clearly articulate the proposed solutions to internal stakeholders and customers.
 Stakeholder Communication: Act as a liaison between customers and internal teams, including development, implementation, and support teams. Ensure effective communication and alignment of objectives throughout the onboarding process.
 Project Management: Manage multiple client onboarding projects simultaneously. Develop project plans, monitor progress, and ensure timely delivery of solutions within agreed-upon timelines.
 Collaboration: Collaborate closely with cross-functional teams, including product managers, development, and implementation teams, to implement identified gaps and customization requirements. Participate in agile ceremonies and provide input on solution implementation.
 Training and Support: Conduct training sessions and workshops for customers to familiarize them with the Finflux product and its functionalities. Provide ongoing support during the onboarding process and address any inquiries or issues raised by customers.

Who Youll Need To Be:
 Experience: Minimum of 5 years of experience as a Business Analyst, Solution Architect, or similar role in the software industry, preferably working with SaaS solutions or lending platforms.
 Domain Knowledge: Strong understanding of lending operations, loan management processes, and regulatory requirements in the financial industry. Familiarity with financial institutes, NBFCs, Fintechs, or banks is highly desirable.
 Technical Aptitude: Ability to grasp complex software solutions quickly and effectively. Prior experience working with loan management systems, loan origination systems, business rules engines, or delinquency management systems will be advantageous.
 Analytical Skills: Proficient in analysing business processes, identifying gaps, and proposing practical and efficient solutions. Strong problem-solving abilities and attention to detail are essential.
 Communication: Excellent written and verbal communication skills. Ability to articulate complex ideas and concepts to both technical and non-technical stakeholders. Active listening skills to understand customer requirements thoroughly.
 Project Management: Proven experience in managing multiple projects concurrently, prioritizing tasks, and meeting deadlines. Ability to adapt to changing project requirements and work in a fast-paced, dynamic environment.
 Collaboration: Strong team player with the ability to collaborate effectively with cross functional teams and build relationships with customers. Customer-centric mindset with a focus on delivering.

Who We Are: Home (m2pfintech.com)

Founded in the year 2014 and headquartered in Chennai, M2P Fintech is Asias largest API infrastructure company offering a wide gamut of services that enable businesses of any scale to embed financial services.

M2P Fintech is an omni-channel platform that operates in over 20 markets across the Asia Pacific, MENA, and Oceania regions. M2P works with over 100+ banks, 100+ NBFCs, and has clocked over 600+ Fintech engagements across various industries serving over 35 million end users.
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