Mice Operations Manager (International)

JD: - Manager  Operations
 Location: - Gurgaon
 DLF Phase 4  Handling queries of corporate Clients.
  Coordination with the hotels and vendors (Domestic & International) for availability and rates as per requirements.
  Making transport arrangement and Coordination with Vendors.
  Briefing & Updating the staff on new rates, changes in policies for various Hotels.
  Providing solution for issues which may crop up in running group on priority along with general Complains.
  Managing day to day coordination with the client.
  To assist and managing positive Customer Relations and monitoring customer feedback.
  Ability to handle complex responsibility such as conducting research, preparing statistical reports, supervising, and training other staff.
  Track status of current and new projects along with milestone and deliverables.
  Schedules itinerary by identifying, booking, and Confirming route, Carriers, lodging, verifying space and rates, issuing tickets, travelling along with group.
 * Position Overview: As the manager of operations in the travel and Mice industry, you will be responsible for overseeing and coordinating the day to day operations of travel services and MICE events. You will be responsible for ensuring Smooth operational process and delivering high quality services to clients
 . Qualification: -
  Bachelors degree in business, hospitality, event management or a related field.
  Proven Experience in operations management within the travel and Mice industry.
  Excellent communication and interpersonal Experience.
  In depth knowledge if travel industry trends and MICE event planning.
  Ability to work under pressure and meet tight deadlines.,