Back Office Sales Executive

Key Responsibilities:
 Customer Interaction:
 Respond promptly and professionally to customer inquiries via email, phone, and other communication channels.
 Provide product information, pricing details, and support to customers in a courteous manner.
 Data Management:
 Maintain and update customer databases with accurate and current information.
 Assist in the organization and management of sales-related data, ensuring its integrity and completeness.
 Sales Support:
 Collaborate with the sales team to generate quotes, proposals, and other necessary sales documentation.
 Assist in the preparation of sales presentations and materials.
 Order Processing:
 Process sales orders accurately and efficiently.
 Coordinate with relevant departments to ensure timely delivery and customer satisfaction.
 Administrative Tasks:
 Perform general administrative duties such as filing, record-keeping, and document management.
 Support the sales team in various administrative capacities to enhance overall efficiency.
 Communication and Coordination:
 Effectively communicate with internal teams, including sales, engineering, and customer support.
 Coordinate with external partners and vendors as necessary.
 Problem Resolution:
 Address customer concerns and issues in a timely and effective manner.
 Collaborate with the sales team to find solutions to challenges and ensure customer satisfaction.

Qualifications

We are seeking a motivated and detail-oriented Back Office Sales Executive to join our dynamic sales team. The ideal candidate will play a crucial role in supporting the sales department by handling administrative tasks, managing customer interactions, and ensuring a smooth sales process. This position requires a combination of excellent organizational skills, strong communication abilities, and a keen attention to detail.

Qualifications:
 Bachelor's degree in business, marketing, or a related field.
 Proven experience in a similar back office or administrative role, preferably in a sales environment.
 Excellent communication skills, both written and verbal.
 Strong organizational and time-management skills.
 Proficiency in Microsoft Office suite and CRM software.
 Knowledge of the Chemical,Ceramic,Pharma,WTP,STP,Edible Oil Industry is a plus.
 Ability to work collaboratively in a team-oriented environment.,