Customer Service Executives

Company Description

The Bhent Store is your one-stop online destination for thoughtfully curated gifts that celebrate every occasion. From heartfelt expressions of love to joyous celebrations, we offer a diverse range of unique and personalized presents to suit every taste and budget. Our collection features personalized items, unique finds, gifts for various occasions, and premium corporate gifting options, all handpicked to make every moment special.

Role Description

This is a full-time on-site role for Customer Service Executives at The Bhent Store located in Kalyan. As a Customer Service Executive, you will be responsible for ensuring customer satisfaction by providing exceptional support and service. Your day-to-day tasks will involve managing customer inquiries, resolving issues, and maintaining high levels of customer service standards.

Qualifications
 Interpersonal Skills, Customer Satisfaction, and Customer Support skills
 Experience in Customer Service and Customer Service Management
 Ability to effectively communicate with customers and resolve issues
 Strong problem-solving abilities and patience
 Previous experience in a customer-facing role
 Ability to work well in a team and independently
 Knowledge of CRM systems and tools
 High school diploma or equivalent; additional qualifications in customer service are a plus,