Front office executive - Hotel industry

Company Overview

Gamut HR Solutions is a leading recruitment agency that helps individuals find the right job. With a team of 2-10 employees, we are dedicated to connecting talented professionals with reputable companies in various industries. Visit our website at http://gamuthrsolutions.com/ to learn more about us.

Job Overview

We are hiring a Front Office Executive with 4 to 6 years of experience in the Hotel Industry. This is a full-time position based in Hyderabad, Telangana, India. As a Front Office Executive, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk.

Qualifications And Skills
 Proven experience as a Front Office Executive in the Hotel Industry
 Excellent communication and interpersonal skills
 Strong customer service skills and ability to handle difficult situations
 Proficient in using hotel management software and Microsoft Office Suite
 Attention to detail and ability to multitask
 Knowledge of local attractions and ability to provide recommendations
 Ability to work in a fast-paced environment and remain calm under pressure
 Good organizational and time management skills

Roles And Responsibilities
 Welcome and greet guests in a friendly and professional manner
 Manage front desk activities such as check-ins, check-outs, and reservations
 Answer phone calls and respond to emails promptly
 Provide information about hotel facilities, services, and local attractions
 Handle guest complaints and resolve issues in a timely manner
 Maintain records of room availability and guest accounts
 Coordinate with other hotel departments to ensure guest satisfaction
 Assist in the training and development of new front office staff,