Transformation SME - Fund Services

Job Summary
 SME or Business Analyst experience with good knowledge of fund administration services , fund account processing including fund valuation, Mutual / Hedge funds and offshore private funds.
 Ability to handle projects and interact with Operations and technology, participating from requirement gathering ,writing user stories , testing support, training to go-live activities . Ability to to handle variety of fast changing situations in terms of work clients requirements.
 Experience in UAT testing
 Responsible for facilitating business change management and process design by developing / reviewing detailed software/functional requirements and process flow diagrams.
 Knowledge of Confluence , JIRA , ADO and any other defect tracking tools is advantage.
 Strong communication and problem-solving skills
 Excellent inter-personal and
 communication skills and the ability to adapt these to work with both external and internal stakeholders.
 The ability to adhere to established procedures but also to think proactively and to communicate suggested procedural change.
 Analyzing and evaluating the current business processes a company has and identifying areas of improvement.
 Researching and reviewing up-to-date business processes and new IT advancements to make systems more modern.
 Ability to drive and run transformation initiatives.
 Training and coaching staff members
 Creating initiatives depending on the businesss requirements and needs
 Developing projects and monitoring project performance
 Collaborating with users and stakeholders
 Good knowledge of fund administration services including fund valuation Mutual / Hedge funds and offshore private funds;
 Strong communication, client servicing and problem solving skills;
 Excellent inter-personal and communication skills and the ability to adapt these to work with both external and internal clients;
 The ability to adhere to established procedures but also to think proactively and to communicate suggested procedural changes

People and Talent
 Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

Risk Management
 To ensure all control/operating procedure and documentations are properly followed.
 To ensure compliance to all established procedures, regulations and the Group Guidelines.
 To keep track of changes (internal and external) affecting Clients and communicate such changes along with impact analysis, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication.

Governance
 In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.

Regulatory & Business Conduct
 Display exemplary conduct and live by the Groups Values and Code of Conduct.
 Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
 To deliver in class service in accordance with established procedures, regulations & laws to protect client interest and to exceed client expectations.
 Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
 SSO Management team in HUB, Group and Country.

Other Responsibilities
 Embed Here for good and Groups brand and values in SSO,
 Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
 To monitor if all the cut-offs have been met with.
 To ensure that the DOIs are updated whenever procedures change.
 To have control over pending instructions and follow up for the same.
 To track / report and escalate errors and volumes on a daily basis.
 To plan effective resourcing of staff to handle high volumes during peak time.
 To ensure staff follow all control measures and implement any new control as required.
 Compliance with the Departmental Operating Instructions manual and within the Timeliness and accuracy standards specified.
 Upholding the Values of the Group and Company at all times
 Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.
 Compliance with all applicable Rules/ Regulations and Company and Group Policies.
 Carry out all back-up related activities and support other sites and processes as and when suggested by line manager.
 To manage risk and compliance in the processes and put in controls to maintain the same by maintaining low error rate.
 Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager.
 Carry out tasks and projects as required by the Line Manager from time to time.
 Adhere Group code of Conduct as specified in the Group policies.

Responsibilities

Strategy
 Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Groups business strategy and model appropriate to the role

Business
 Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes
 Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process.

People & Talent
 Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm

Risk Management
 Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example -The ability to interpret the Groups financial information, identify key issues based on this information and put in place appropriate controls and measures. All responsibilities under the Risk Management Framework  both execution and supervisory  should be referenced, for example, Act as the [Process] risk control owner under the Groups Risk Management Framework (including relevant Operational Risk Framework ownership for [Liquidity] risk

Governance
 Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Groups arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct
 Display exemplary conduct and live by the Groups Values and Code of Conduct.
 Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
 Lead to achieve the outcomes set out in the Banks Conduct Principles
 Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
 SSO Management team in Hub, Group and Country

Qualification
 5 to 7 years (for Senior Manager) of relevant work experience in the following areas:

Role Specific Technical Competencies
 Spot Opportunities
 Communication
 Collaborate
 Deliver Sustainably
 Achieve Results
 Solve Problems

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 Flexible working options based around home and office locations, with flexible working patterns.
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.,