INNOVARTIC SOLUTIONS (OPC) PRIVATE LIMITED

2 weeks ago

Technical Support Executive

INNOVARTIC SOLUTIONS (OPC) PRIVATE LIMITED
  • Regular
  • Job Details

Job Details

    Technical Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment. Technical Support Requirements: Degree in computer science or information technology. Prior experience in tech support, desktop support, or a similar role. Proficiency in Windows/Linux/Mac OS. Experience with remote desktop applications and help desk software. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication. Job Type: Full-time Benefits: Cell phone reimbursement Internet reimbursement Shift: Day shift Education: Bachelor's (Required) Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 21/08/2024,

Other Details

  • Industry IT Services & Consulting
  • Recruiter Details INNOVARTIC SOLUTIONS (OPC) PRIVATE LIMITED
  • Job Tags it support
  • Job Type Full time

Recruiter Details

  • INNOVARTIC SOLUTIONS (OPC) PRIVATE LIMITED
  • Other Maharashtra
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Company Details

INNOVARTIC SOLUTIONS (OPC) PRIVATE LIMITED

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