Visual Quality Assurance Manager

Job Title: Visual Quality Assurance Manager

Location: New Delhi (Ghitorni)

Department: E-commerce / Creative / Production

Reports to: CCO / Creative Director / Production Manager

Job Type: Full-Time

About ODN:

ODN builds innovative E-commerce Content Solutions for online marketplaces and global brands.

We take over all the Digital Channels of a brand and give a composite content strategy, content production and creative design solutions to constantly feed those channels with global quality content in quick turnaround time. Be it shoots, videos, GIFs, reels, stories, A+ content, Brand stores and more.

With 8 years of experience & have served 500+ clients across 25+ product categories in India, the APAC region, Middle East. ODN is also aggressively expanding into the US and European markets, solidifying its position as the leader in "Shop-Now Content" and driving superior E-commerce conversions through content.

Job Summary:

The Visual Quality Assurance (QA) Manager oversees the quality and consistency of all visual content produced for our e-commerce services. This includes product photography, videos, and other multimedia content. The role involves working closely with photographers, videographers, stylists, and post-production teams to ensure that all visual assets meet the brands standards, align with the creative vision, and enhance the overall customer experience.

Key Responsibilities:

Quality Assurance:
 Develop and implement quality assurance processes and checklists for visual content, including product images, lifestyle photography, and videos.
 Review all visual assets to ensure they meet the brands quality standards, including color accuracy, lighting, composition, and consistency.
 Conduct regular audits of visual content to identify any deviations from brand guidelines and address any quality issues.

Collaboration:
 Work closely with photographers, videographers, stylists, and creative teams to communicate quality expectations and provide feedback during and after shoots.
 Collaborate with the post-production team to ensure that retouching, color correction, and video editing meet quality standards.

Brand Consistency:
 Ensure that all visual content is consistent with the brands aesthetic and tone, adhering to established guidelines.
 Maintain a visual style guide and update it as needed to reflect any changes in the brands visual identity.

Process Improvement:
 Continuously assess and improve QA processes to enhance efficiency and effectiveness.
 Implement best practices in visual quality assurance, keeping up-to-date with industry trends and technological advancements.

Training & Development:
 Train and mentor team members on quality standards and best practices in visual content production.
 Provide ongoing feedback to creative teams to help them improve the quality of their work.

Project Management:
 Manage the visual QA process for multiple projects simultaneously, ensuring that deadlines are met and quality is maintained across all content.
 Track and report on quality metrics, identifying areas for improvement and implementing corrective actions.

Vendor & Asset Management:
 Oversee the selection and management of external vendors, ensuring they meet the brands quality standards.
 Manage and organize the digital asset library, ensuring that all visual content is properly stored, categorized, and accessible to relevant teams.

Qualifications:

Education:
 Bachelors degree in Visual Arts, Photography, Film, Graphic Design, or a related field.

Experience:
 Minimum of 5 years of experience in visual quality assurance, photography, videography, or related fields, preferably in e-commerce or retail.
 Proven experience in overseeing the quality of product photography and video production.

Skills:
 Strong eye for detail and a deep understanding of visual aesthetics, including composition, lighting, color theory, and branding.
 Proficient in using industry-standard software such as Adobe Photoshop, Lightroom, Premiere Pro, and After Effects.
 Excellent communication and collaboration skills, with the ability to provide constructive feedback and work effectively with creative teams.
 Basic knowledge of shoot equipment such as lights, cameras, etc will come in handy.
 Strong organizational and project management skills, with the ability to manage multiple projects and meet tight deadlines.
 Knowledge of current trends in e-commerce photography and video, including best practices for optimizing visuals for online platforms.

Preferred Qualifications:
 Experience in a supervisory role within a creative or production team.
 Familiarity with QA tools.
 Experience working in a fast-paced e-commerce environment.

Key Competencies:
 Attention to Detail
 Creative Problem Solving
 Leadership & Team Collaboration
 Time Management
 Adaptability & Flexibility
 Technological Proficiency

Working Conditions:
 This role may require occasional travel to production sites or photo studios.
 Ability to work in a fast-paced environment with tight deadlines.,