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Silveor Optimist Outsourcing Pvt Ltd
2 weeks ago
Customer Service Representative (CSR)
Silveor Optimist Outsourcing Pvt Ltd
1 to 5 Yrs
- Regular
- Job Details
Job Details
- Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Job Type: Full-time
Schedule:
Night shift
US shift
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 2 years (Preferred)
Language:
English (Required),
Other Details
- Industry BPO / Call Center
- Recruiter Details Silveor Optimist Outsourcing Pvt Ltd
- Job Tags customer service, tele customer service
- Job Type Full time
Key Skills
Recruiter Details
- Silveor Optimist Outsourcing Pvt Ltd
- Other Maharashtra
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- hidden_mobile
Company Details
Silveor Optimist Outsourcing Pvt Ltd
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