Malayalam - Tele sales Executive (Freshers with good communication most welcome)

Overview

The Malayalam Tele Sales Executive plays a crucial role in our organization by engaging with potential customers in the Malayalam-speaking market, utilizing their language skills and sales expertise to drive revenue and foster positive customer relationships.

Key Responsibilities
 Initiate outbound calls to potential customers in the Malayalam market.
 Understand customer needs and offer suitable product or service solutions.
 Deliver persuasive sales pitches tailored to the needs and preferences of Malayalam-speaking customers.
 Build and maintain strong, long-lasting customer relationships.
 Meet or exceed sales targets and goals.
 Handle customer inquiries and provide accurate, prompt, and appropriate information.
 Document customer interactions and transactions.
 Negotiate and close deals with customers over the phone.
 Collaborate with the sales team to ensure customer satisfaction and retention.
 Stay updated on product knowledge and market trends.
 Adhere to all company policies and procedures.
 Report on sales metrics and contribute to the continuous improvement of sales strategies.
 Proactively seek new business opportunities in the Malayalam market.
 Resolve customer complaints and issues effectively.
 Ensure high levels of customer satisfaction through excellent sales service.

Required Qualifications
 Fluency in both spoken and written Malayalam.
 Prior experience in tele sales or a similar sales role.
 Strong communication and interpersonal skills.
 Proven track record of meeting or exceeding sales targets.
 Ability to effectively negotiate and close sales deals.
 Customer service-oriented with a focus on providing exceptional customer experiences.
 Understanding of sales performance metrics.
 Ability to work well in a team environment.
 Excellent time management and organizational skills.
 Proficiency in using CRM software and other sales tools.
 High school diploma or equivalent; Bachelor's degree is a plus.
 Willingness to work a flexible schedule, including evenings and weekends as needed.
 Strong problem-solving abilities.
 Resilience and perseverance in a target-driven environment.

Skills: malayalam fluency,negotiation skills,tele sales experience,communication skills,negotiation,crm software,problem-solving,time management,customer service,organizational skills,sales performance metrics,sales,