Customer Service, Key Account Manager, Operations

Company Description

Visit Health is a health-tech platform based in Bengaluru that enables companies to design and offer Health & Wellness solutions for the retail customers of the Health Insurers along with PPMC services. The platform integrates with TPAs to provide a holistic experience for end employees, including daily health goals management, unlimited gyms access, tele-consultations, and more.

Role Description

This is a full-time on-site role for a Customer Service Key Account Manager Operations at Visit Health. The role involves managing key accounts, overseeing operations, and providing top-notch customer service to corporate clients. Responsibilities include coordinating wellness and OPD programs, ensuring smooth TPA integration, and delivering exceptional experiences for employees and families.

Qualifications
 Customer Service and Account Management skills
 Operations Management and Coordination skills
 Excellent communication and interpersonal skills
 Knowledge of health and wellness programs
 Experience in managing corporate accounts
 Ability to work effectively in a fast-paced environment
 Proficiency in data analysis and reporting
 Bachelor's degree in Healthcare Management, Business Administration, or related field,