Hiring for International Technical Support ( Voice )

Hiring for International Technical Support (Voice )
Desired Candidate Profile:

UG/ Graduates can apply
Experience and Fresher Can Apply
Excellent Communication Skills 
Flexible with Shifts
Hindi / English Mandatory

Immediate Joiners required!!!
Job Overview :
The International Technical Support Voice role involves providing phone-based technical assistance to customers. You'll diagnose and resolve technical issues, guide customers through troubleshooting steps, and ensure a positive experience by delivering effective solutions. This role requires strong communication skills, technical knowledge, and a customer-focused approach.
Roles and Responsibilities:

Provide technical assistance to customers over the phone.
Diagnose and resolve hardware, software, and network issues.
Guide customers through troubleshooting steps.
Document customer interactions and solutions in the support system.
Escalate complex issues to higher-level support teams as needed.
Ensure customer satisfaction through effective communication.
Stay updated on company products, services, and technology.
Meet performance metrics for call handling and issue resolution.

 
Salary: Upto 33k Take Home + Incentives

Shift:
5 Days of Work and 2 Days off
Rotational Shift
Work From OFFICE!!
Perks and benefits:
Attractive incentives

Work Location - Bangalore
Immediate Joiners Only!!!
To Schedule an Interview ,Give a call To hidden_mobile (HR Akshaiya)