Customer Support Executive

Company Description

ElderFLY Healthtech, located in Bengaluru, is dedicated to providing a range of medical, non-medical, concierge, and holistic therapies to empower and support elders. The company focuses on fostering well-being, vitality, and convenience in the lives of seniors, aiming to illuminate the path of the golden age.
 Job Location - Kadubeesnahalli/Bellandur, Bangalore
 2-3 Years
 Salary - As per industry standards

Role Description

This is a full-time hybrid role for a Customer Support Executive at ElderFLY Healthtech. The Customer Support Executive will be responsible for providing online and technical support to customers, ensuring customer satisfaction through exceptional service. This role will be based in Bengaluru with the flexibility for some remote work.

Qualifications
 Education: 10+2
 Minimum 2-3 years of full-time corporate work experience in customer support domain.
 Strong written and verbal communication skills.
 Customer Support, Customer Satisfaction, and Online Support skills
 Customer Service and Technical Support experience
 Strong communication and interpersonal skills
 Problem-solving abilities and patience in dealing with customers
 Ability to work independently and collaboratively
 Experience in healthcare or eldercare industry is a plus
 Bachelor's degree in a relevant field is preferred,