Company Description
Zama believes in the universal language of food that connects people and celebrates life across cultural boundaries. Their mission is to make real, accessible, and delicious food while honoring India's rich flavors and heritage. Zama partners with ethical Indian producers that grow nourishing ingredients, fostering a healthy and sustainable lifestyle through community and relationships.
Role Description
This is a full-time on-site role for a Customer Service Executive at Zama in Mumbai. The Customer Service Executive will be responsible for ensuring customer satisfaction, providing support, managing customer inquiries & orders, and upholding high standards of customer service on a day-to-day basis.
Qualifications
Interpersonal Skills, Customer Satisfaction, and Customer Support abilities
Customer Service and Customer Service Management skills
Excellent communication and problem-solving skills
Ability to multitask and work well under pressure
MS Office
Bachelor's degree,