Operation Analyst

About PhonePe Group:


Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

JOB DESCRIPTION

About the role

Looking for an Operations Analyst to support the management of the day-to-day business. The Core

responsibility of the role will be for handling day to day Advertisement operations and improving

operational processes. This position requires strong multitasking skills, attention to detail, positive

professional attitude, and ability to work in a team environment and ensure smooth daily operations.

Responsibilities:
 Responsible for handling day to day Advertisement operations with internal stakeholders
 Able to define and execute the Process for the areas under your ownership.
 Should have a sound understanding of requirements gathering to take any advertisement

campaigns live
 Develop and maintain deep knowledge of all PhonePe offer products and features
 Conduct/Participate in calibration sessions and help ensure alignment across all team members
 Strongly focused on execution
 Meet deadlines without compromising quality

Attributes of an ideal candidate:
 Have worked earlier in designing/execution of a campaign requirement
 Detail oriented with the capacity to organize and prioritize among multiple projects
 Loves to work with data; can analyze trends/deviations, derives meaningful insights and effective

plans
 Exceptional commitment towards customer experience/ Business operations
 Should have a well-developed capacity to embrace change with consistent positivity and an

appropriate sense of urgency

Basic Qualification/Requirements:
 Bachelors Degree, equivalent experience can also be considered.
 Excellent communication Skills
 Experience in defining/tracking/analyzing campaign QC will be an added advantage
 Ability to multitask and prioritize, with strong organizational and stakeholder management skills.
 Familiar with systems Knowledge, commonly used software applications, and process

workflows/standard work templates
 Must be able to work with minimal supervision.
 Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
 Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
 Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
 Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
 Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
 Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
 Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.,