Role Description
This is a full-time on-site role for a Customer Support Executive(US Shift) located in Mumbai. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, offering online support, delivering exceptional customer service, and providing technical support on ALOGIC products.
Qualifications
Customer Support, Customer Satisfaction, and Customer Service skills
International Market experience must have
Online Support skills
Technical Support skills
Excellent communication and interpersonal skills
Problem-solving and troubleshooting abilities
Ability to work effectively in a team
Experience in technical customer support is a plus
Bachelor's degree in a relevant field,