Customer Relationship Management Manager

Company Description

Fintegrator is a leading provider of comprehensive API solutions for digital banking. Headquartered in India, Fintegrator empowers banks, fintechs, and businesses to seamlessly integrate and deliver exceptional digital banking experiences. With a focus on innovation, security, and scalability, Fintegrator offers industry-grade APIs that fuel digital transformation.

Role Description

This is a full-time on-site role for a Customer Relationship Management Manager located in Mumbai. The CRM Manager will be responsible for managing customer relationships, ensuring customer satisfaction, and driving business growth. The role involves overseeing the implementation and optimization of CRM systems, analyzing customer data and market segmentation, collaborating with sales teams, and managing CRM projects.

Qualifications
 Strong analytical skills, including data analysis and interpretation
 Excellent communication skills, both verbal and written
 Experience in sales. and customer relationship management
 Knowledge of market segmentation strategies
 Proficient in project management methodologies
 Ability to work collaboratively across teams
 Experience with CRM systems and tools
 Bachelor's degree in Business, Marketing, or related field,